Privacy Policy
Privacy Policy
Effective Date: 15.07.2025
Misty Meadows Homestay, your privacy is important to us. This Privacy Policy outlines how we collect, use and protect your personal information when you use our services, visit our property or access our website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, email address, phone number, government-issued ID (for check-in).
- Booking Information: Date of stay, number of guests, room preferences and payment method.
- Communication Data: Emails, messages or calls between you and our team.
- Device & Usage Information: IP address, browser type and interaction with our website (if applicable).
2. How We Use Your Information
We use the collected information for:
- Confirming and managing bookings
- Ensuring guest safety and regulatory compliance
- Providing personalized customer service
- Improving our services and facilities
- Processing payments and refunds
- Sending important updates and promotional offers (only with your consent)
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Law enforcement or government agencies when required by law
- Payment processors for secure transaction handling
- Travel agents or platforms through which you’ve booked
- Service providers under confidentiality agreements for IT, marketing or customer service purposes
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal reporting).
5. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access is restricted to authorized personnel only.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Withdraw consent (for marketing communications)
- Request deletion of your data, subject to legal obligations
7. Cookies and Website Tracking
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website or available at the front desk.
9. Contact Us
For questions or concerns about this policy, please contact:
Misty Meadows Homestay
Address: Misty Meadows, No.W8/938/B, Attuvampatti, Vilpatti, Kodaikanal, Tamil Nadu-624101
Phone: +91 99954 63691
Email: info@mistymeadowz.com